Emechanical stands behind our work 100%. To protect you and any other potential customers Emechanical has created standards that we believe should be a standard across all companies and trades. We believe that all people have a right to comfort in their home no matter their income or demographic. We also believe that those same people have a right to affordable comfort. Listed below are our guarantees that if you as a customer feel that we did not live up to your expectations, we will reimburse you 100% and pay to have the issue fixed by a contractor of your choice.

1

No break down- During any of our tune ups if we deem the system completely functional, we will warranty any service fees and labor required to fix the system should it fail during the season. Our technicians may recommend repairs to the system if parts are showing wear and tear or are failed. These repairs will need to be made to receive the guarantee.

2

We warranty most parts and labor for 1 year after replacement.

3

We promise to arrive to your home within a 2 hour window. Should a situation arise where we cannot meet this obligation, we promise to alert you 1 hour ahead of time with a new ETA. Should this happen, we will credit $50 towards your call or account.

4

We will always be 100% honest about our diagnosis and present all available options that provide a permeant, safe, and up to code solution.

5

We will NEVER put sales above service. All things can be repaired with enough money and skill. I leave it up to you to decide if it makes more sense to change out the system or repair it. You won't get MY opinion about what you should do with YOUR money.

6

Yor situation and issue is priority #1 when we are on site. You can rest assured that we are solely focused on you and your home while on site.

7

We promise to do our best to keep cost down and affordable. Being in the service industry, 100% of our bills are paid by you, the customer. This means when you see billboards on every block, radio commercials, and advertising around every corner for a company, you have to pay for that if you use their services! Emechanical keeps our overhead as low as we possibly can while still trying to get the word out. That means we can pass the savings on to you.

8

Up front, flat rate pricing. We will always get approval before doing any work. Once we give a price and you agree to it that is it, your bill will never go up from there!

9

If a job is beyond our capabilities, we will let you know! We will not attempt something we are not comfortable with. We will even do our best to use our industry connections to help you find a contractor that is more equipped for the job.